Last Updated: November 20, 2025
NovaChain collects: personal identification, contact information, financial information, device data, and location data.
We use data to: process transfers, verify identity, prevent fraud, comply with regulations, improve services, send updates, and manage NovaPoints.
We don't sell your data. We may share with: MoneyGram partners, agent partners, regulatory authorities, and service providers.
We protect your information using bank-level 256-bit SSL encryption, secure servers, and regular security audits.
You can: access your data, request corrections, request deletion, opt-out of marketing, and file complaints.
By using NovaChain, you agree to these Terms and Conditions.
Must be 18+ and a Zambian resident. Provide accurate information.
Keep credentials secure, notify us of unauthorized access, ensure sufficient funds.
All transfers are final. Verify recipient details. Transfer limits apply. Fees are non-refundable.
No illegal activities, fraud, money laundering, or violations of Zambian law.
Points cannot be purchased or transferred. No cash value. Program subject to change with 30 days notice.
Governed by Zambian law. Disputes handled in Lusaka courts.
Email: info@novachain.africa
Phone: +260 979 493710
Address: Cairo Road, Lusaka, Zambia